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Support **
Able Networks offers a variety of support services that add value to our
products and minimize our customers’ down-time and worry.
•One Hour Emergency Response Time
If, for any reason, your network should suffer a catastrophic failure that affects at
least half of your users, Able Networks promises to have a technician working on
the situation within 1 hour, day or night. If you are in need of emergency service,
please call our service line at 800.485.5730.
•Walk-Throughs
Able Networks walk-throughs consist of a survey/audit of the existing
environment to ensure a smooth transition to newly acquired technology.
•Installations
Able Networks offers its customers turnkey installations which include initial
consultation, database gathering, installation, end-user training and
administrative training for their new technology.
•RFI’s (Request For Information)
No matter what it is you need to know, Able Networks will make sure you get all
the information you need regarding our various products, services and
technology.
•System & End-User Training
Able Networks offers its customers lifetime end-user training to be utilized
whenever necessary. This will help you and your employees stay up-to-date and
informed on your network setup.
•Remote & Help-Desk Support
Our in-house technology allows for us to troubleshoot any issue you might have
remotely from our office. This allows for you to save money while still getting the
quality service we guarantee each and every one of our customers.
One Hour Response
Walk-Throughs
Installations